Question 1

How can i get support from you ?

Accepted Answer

Our engineers are online for 24 hours, they can check the problems and give you solution very soon.

If you don’t know how to use the machine, We have English manual and CD video for machine using and maintaining , that will be delivery with machine. And we supply service through email,telephone,online,WhatsApp skype etc.

Or If you’re interesting come to China, we will offer you free training until you can use machine freely.

Question 2

How can i know your machine is work well?

Accepted Answer

Before delivery , we have tested every machine and shoot some test video for you. If you have special production condition , we can adjust machine for you according to your work requirements.

Question 3

How about the delivery time?

Accepted Answer

For normal machines we can send out the machine within 5-7 days after receive the full payment.

For non standard machines and customized machines according to client's specific requirements, it would be 15 to 30 days.

Question 4

What's the payment term?

Accepted Answer

We accept: TT, Alibaba trade assurance order etc.

100% of total amount in advance Or 30% deposit in advance and 70% balance before delivery.

Question 5

Are you a factory or trading company?

Accepted Answer

We are the manufacturer. as only the machine made by ourselves, quality can be trusted, and most important thing is we can do better service after sales. We know how to fix the problem in each parts easily. So welcome to visit to our factory.

Question 6

How to choose machine?

Accepted Answer

You can tell us your working material, detail work by picture or video so that we can recommend the most suitable model for you.

FAQ

Q How can i get support from you ?

Q How can i know your machine is work well?

Q How about the delivery time?

Q What's the payment term?

Q Are you a factory or trading company?

Q How to choose machine?

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